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Whoat does the contract look like?

During the performance of our services we keep in regular touch with the customer, answer his/ her questions and take into account his/ her suggestions.

Explanations of contract provisions

We recognize that for a number of our customers the SEO-related terminology is completely new. Therefore, we have made every effort to make the document compiled by us exhaustively describe all the elements of cooperation. In order to make it easier to understand the contract provisions, at the very beginning of the contract there is a dictionary providing the definitions of several basic terms, such as a "reporting month" or "keyword".

General provisions

General provisions specify, among others,:

  • name of the website to be SEOed;
  • search engine on which the website will be SEOed;
  • keywords for which the website will be SEOed.

Moreover, both parties declare to keep confidential all the information acquired during cooperation. They also undertake to provide each other with all the materials and documents necessary for performance of the contract.

Term of the contract

SEO is a non-standard service – in order to produce effects it sometimes takes months of work. Therefore, we offer our customers a contract for an indefinite period of time which can be terminated by giving three months’ notice at any time during its term.

  • What are the consequences of terminating the contract without three months’ notice?
    Such termination is connected with imposition of a penalty amounting to £50 for each optimized keyword payable up to three days following the date of resignation.
  • Are there any consequences of a change in the conditions of the contract consisting in resignation from optimization of a specific word without three months' notice?
    Yes, it is connected with imposition of a penalty amounting to £50 for each optimized keyword which has been given up without three months’ notice payable up to three days following the date of resignation.
  • Is it possible to replace a given keyword selected with a different one during the term of the contract?
    Yes, but such a practice is treated as a change in the conditions of the contract and requires three months' notice period. A failure to give three months’ notice results in imposing on the customer a penalty amounting to £50 for each optimized keyword which has been replaced with a different one without three months’ notice payable up to three days following the date of resignation.

Remuneration

The contract that we sign with our customers precisely regulates the issues related to payment of service charges.

  • When do service fees begin to be charged?
    Service fees begin to be charged when the website identified by a given domain is listed among the first ten Google search results for the keywords specified in the contract for at least one day in the the period of time during which it was SEOed.
  • How long is the settlement period? The settlement period lasts from the date of SEO commencement until the end of a given month, and then from the first to the last day of a given calendar month.
  • How much is the monthly service fee?
    In order to determine the remuneration for SEO services the daily model of settlements is applied. As part of this model, service fees are charged only for days on which a given website was listed among the first ten search results for the keywords specified in the contract. The total fee for a given settlement period is calculated in the following
    - the ranking achieved by a given website on individual days of the settlement period for the keywords specified in the contract has its specific amount assigned to it;
    - the said amounts are summed up (separately for individual keywords);
    - the amounts achieved in this way are summed up, which is the amount of remuneration for a given settlement month.

How to check the current website ranking and service costs?

As we respect our customers’ time we have developed a professional program which enables them to systematically monitor the website ranking for the keywords specified in the contract and the current service costs. In order to use it, the customer needs to log in to the Customer Panel available at the www.seosem.biz address, using the data received by the customer after signing the contract.

Cooperation with customers

Effective SEO requires good communication between the customer and the service provider. In order for this cooperation to be efficient and smooth, upon signing of the contract, the customer agrees, among others, to:

  • maintain the website so that it is available to its users;
  • agree with the service provider on any changes in the website;
  • follow the service provider’s instructions regarding the structure and content of the website, as well as any changes in its code;
  • not to use, during the term of the contract, services offered by other companies conducting SEO activities (only in the event of website optimization).

Guarantee of quality

The contract has been prepared in a way which protects the rights of the customer and the service provider to the greatest extent possible. Due to this, the customer is guaranteed that the task entrusted will be performed in a reliable way.

It is recommended to read carefully the whole contract. Upon acceptance of the conditions of the contract by the customer, all its provisions enter into force.

In the event of any questions or doubts we are there to offer professional help.

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